Retail Store Leader: Drive Sales & Service

T-Mobile; Jacksboro (TN); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

Competitive base salary

Annual stock grant

401(k)

Employee stock purchase plan

Paid time off

12 paid holidays

Parental leave

Family building benefits

Mobile service discounts

Home internet discounts

Job summary

T-Mobile is seeking a Store Manager to oversee all aspects of a retail location, driving customer engagement and business performance. You will lead hiring, scheduling, training, and coaching to uphold operational standards and sales goals, while maintaining marketing and loss prevention practices.

The role focuses on delivering exceptional customer service, managing staff, and optimizing store performance to support growth and loyalty across the community.

Qualifications

• High School Diploma/GED is required.
• 2-4 years of management experience in retail sales is preferred.
• 2-4 years of sales and sales management experience is preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and ensure training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Perform other duties as assigned by management.

Job description

T-Mobile is seeking a Store Manager to oversee all aspects of a retail location, driving customer engagement and business performance. You will lead hiring, scheduling, training, and coaching to uphold operational standards and sales goals, while maintaining marketing and loss prevention practices.

The role focuses on delivering exceptional customer service, managing staff, and optimizing store performance to support growth and loyalty across the community.