Retail Store Leader - Drive Sales & Customer Experience

T-Mobile; Lebanon (MO); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Transit discounts

Job summary

T-Mobile is hiring to manage all store operations, lead a team, and drive customer engagement and business performance. You will oversee hiring, scheduling, training, coaching, and all store functions including marketing and loss prevention to meet sales goals and customer satisfaction.

The role emphasizes leadership, coaching, and cross-functional collaboration, with a focus on operational standards and strategic store performance.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Education

High School Diploma/GED

Job description

T-Mobile is hiring to manage all store operations, lead a team, and drive customer engagement and business performance. You will oversee hiring, scheduling, training, coaching, and all store functions including marketing and loss prevention to meet sales goals and customer satisfaction.

The role emphasizes leadership, coaching, and cross-functional collaboration, with a focus on operational standards and strategic store performance.