Retail Store Leader — Elevate Customer Experience

Comcast (CC) of Willow Grove; Morton Grove (IL); On-site; USD 54,000 - 90,000; Full time

Job summary

Comcast is seeking a results-driven store leader to deliver a best-in-class customer and employee experience. You will drive sales targets and maintain an operationally sound business by hiring, coaching, and evaluating staff while aligning with company standards.

You will oversee merchandising, brand resets, training compliance and the Net Promoter System to improve the in-store experience. Strong focus on coaching, staffing, and cost controls with weekend and night shifts as needed.

Qualifications

• Bachelor's degree required or equivalent combination of coursework and experience.
• Relevant work experience 5–7 years.

Responsibilities

• Delivers a world-class customer and employee experience, achieving sales goals and running an operationally sound business.
• Ensures a culture that matches Comcast's expectations by selecting and developing talent.
• Coaches and develops team members on product positioning and service excellence.
• Manages in-store merchandising, brand resets and training compliance.
• Oversees inventory, cash handling, staffing levels and scheduling, ensuring efficient operations.

Education

Bachelor's Degree

Job description

Comcast is seeking a results-driven store leader to deliver a best-in-class customer and employee experience. You will drive sales targets and maintain an operationally sound business by hiring, coaching, and evaluating staff while aligning with company standards.

You will oversee merchandising, brand resets, training compliance and the Net Promoter System to improve the in-store experience. Strong focus on coaching, staffing, and cost controls with weekend and night shifts as needed.