Retail Store Lead: Elevate Sales & Service

Comcast; Santa Cruz (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Comcast in California is seeking a retail sales team lead to drive exceptional customer service and sales results. You will coach associates, manage onboarding, maintain merchandising standards, and partner with the Store Manager on staffing and scheduling.

The role emphasizes data-driven improvements, inventory control, and frontline product knowledge. You will work nights and weekends as needed and help create an inclusive, high-performing store environment.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5-7 years of relevant work experience.

Responsibilities

• Coach retail sales associates to meet sales targets and service metrics.
• Onboard and develop new hires to deliver exceptional customer experience.
• Maintain visual merchandising standards and store operations.
• Collaborate with Store Manager on staffing and scheduling.

Skills

Customer Experience

Coaching

Problem Solving

Change Management

Results-Oriented

Education

Bachelor's Degree

Job description

Comcast in California is seeking a retail sales team lead to drive exceptional customer service and sales results. You will coach associates, manage onboarding, maintain merchandising standards, and partner with the Store Manager on staffing and scheduling.

The role emphasizes data-driven improvements, inventory control, and frontline product knowledge. You will work nights and weekends as needed and help create an inclusive, high-performing store environment.