Retail Store Leader: Drive Sales & Team Experience

Michaels; Commack (NY); On-site; USD 80,000 - 107,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical, dental and vision coverage

Job summary

Michaels in Commack, NY is seeking a Store Manager to lead and develop a diverse team, deliver sales and KPI targets, and uphold the Customer Brand Promises. You will manage operations, staffing, training, and compliance, ensuring a best-in-class guest experience.

This role emphasizes inventory management, merchandising excellence, and strong performance management. You will mentor Team Members, drive engagement, and act as Manager on Duty, guiding store performance while maintaining a safe,

Qualifications

• 5+ years of retail experience with inventory management, merchandising and customer service excellence.
• 2+ years of directly supervising a diverse team with performance management.
• Ability to develop Team Members for advancement and coaching.

Responsibilities

• Lead and manage all aspects of the store, ensuring SOPs and company policies.
• Deliver sales plan, profit plan and KPI targets; manage the team to meet goals.
• Hire, train, coach and develop Team Members; manage performance and succession.
• Serve as Manager on Duty and maintain safe, compliant store operations.
• Maintain store departments and ensure cross-training among managers.

Skills

Retail leadership

Customer service

Merchandising

Inventory management

Job description

Michaels in Commack, NY is seeking a Store Manager to lead and develop a diverse team, deliver sales and KPI targets, and uphold the Customer Brand Promises. You will manage operations, staffing, training, and compliance, ensuring a best-in-class guest experience.

This role emphasizes inventory management, merchandising excellence, and strong performance management. You will mentor Team Members, drive engagement, and act as Manager on Duty, guiding store performance while maintaining a safe,