Senior Retail Store Leader - KPI & Team Growth

Michaels; Bristol Township (Bucks County); On-site; USD 80,000 - 107,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

The Michaels Companies Inc. is seeking a Store Manager for LI-LEVITTOWN, NY. You will lead a store team, drive sales and KPI attainment, and ensure adherence to SOPs and brand promises in a fast-paced retail environment.

You will hire, train, coach, and develop Team Members, act as Manager on Duty, and coordinate workload and framing activities across departments to deliver an outstanding customer experience.

Qualifications

• 5+ years of retail experience with inventory, merchandising, and customer service excellence.
• 2+ years supervising a diverse team with performance management.
• Ability to lead and train staff, manage workload, and meet KPI targets.

Responsibilities

• Lead and manage all store operations and staff to meet KPI targets.
• Deliver sales and profit plans in line with objectives.
• Execute customer brand promises and safety programs.
• Hire, train, coach, and develop Team Members.
• Serve as Manager on Duty and maintain cross-trained departments.

Skills

Retail management

Inventory management

Customer service

Team leadership

Performance management

Job description

The Michaels Companies Inc. is seeking a Store Manager for LI-LEVITTOWN, NY. You will lead a store team, drive sales and KPI attainment, and ensure adherence to SOPs and brand promises in a fast-paced retail environment.

You will hire, train, coach, and develop Team Members, act as Manager on Duty, and coordinate workload and framing activities across departments to deliver an outstanding customer experience.