Retail Store Leader: Drive Sales, Ops & People Growth

Kohl's; Colma (CA); On-site; USD 73,000 - 117,000; Full time

Benefits offered by this job

Benefits package including PTO, health

Job summary

Kohl's is seeking an Operations Manager or Merchandising Manager to oversee store operations and/or merchandising, driving sales and profitability through effective team leadership and process discipline.

You will coach associates, ensure sound SOPs for receiving, stockroom, replenishment, pricing, and customer service, and manage visual merchandising to meet brand standards. This role demands strong KPIs and hands-on leadership.

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams or associates, including coaching to achieve daily goals.
• Great verbal/written communication and interpersonal skills.
• Excellent decision-making and problem-solving skills to make quick decisions.
• Strong people management skills and ability to develop talent.
• Flexible availability, including days, nights, weekends and holidays.

Responsibilities

• Oversee store operations and/or merchandising to drive sales and profitability.
• Coach and develop associates to execute operational, service, and merchandising processes.
• Ensure sound operational processes including receiving, stockroom management, and omni-channel fulfillment.
• Lead efforts at point of sale and customer service to deliver fast, engaging experiences.
• Maintain merchandising standards, pricing, and planogram compliance to brand standards.
• Assess KPIs and adjust resources to meet store goals.

Skills

Supervising teams

Communication skills

Decision-making

People management

Flexible availability

Education

College degree or equivalent combination of education and 2 years experience in retail or similar industry

Job description

Kohl's is seeking an Operations Manager or Merchandising Manager to oversee store operations and/or merchandising, driving sales and profitability through effective team leadership and process discipline.

You will coach associates, ensure sound SOPs for receiving, stockroom, replenishment, pricing, and customer service, and manage visual merchandising to meet brand standards. This role demands strong KPIs and hands-on leadership.