Retail Store Leader | Drive Sales & Guest Experience

EXPRESS; Culver City (CA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Medical coverage

401(k) and Roth 401(k) with company 
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Merchandise discount

Paid Time Off

Parental leave

Express merchandise discount

Learn & Earn incentive program

Job summary

PHOENIX Retail, LLC, operating Express and Bonobos brands, seeks an Assistant Manager for the Culver City store. You will support the Store Manager in supervision, recruiting, training, and driving sales while delivering a great in-store experience for customers.

The role requires 1-3 years retail experience, strong customer service, and the ability to work nights and weekends. Benefits include medical, 401(k), merchandise discount, PTO, and parental leave.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 1-3 of relevant job experience.
• Proficient in use of technology (iPad, registers).
• Demonstrates strong customer service skills.
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Assist in developing, inspiring, and retaining top talent.
• Maintain a positive work environment and teamwork.
• Coach and train Sales Associates for performance.
• Partner with Store Manager to identify high performing staff.
• Participate in interviewing and feedback for Sales Associates.
• Support analysis of the business and execute action plans to optimize results.
• Oversee all aspects of daily store operations.
• Lead merchandising and omnichannel operations.
• Ensure adherence to policies and safety.
• Drive customer engagement to exceed expectations.

Skills

Customer service

Strong communication

Availability nights

Availability weekends

Meets physical requirements

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC, operating Express and Bonobos brands, seeks an Assistant Manager for the Culver City store. You will support the Store Manager in supervision, recruiting, training, and driving sales while delivering a great in-store experience for customers.

The role requires 1-3 years retail experience, strong customer service, and the ability to work nights and weekends. Benefits include medical, 401(k), merchandise discount, PTO, and parental leave.