Retail Sales Associate — Elevate Customer Experience

Express & Bonobos; Cerritos (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Learn & Earn incentive program

Voluntary benefits through YouDecide

Job summary

PHOENIX operates Express and Bonobos brands and seeks a Retail Sales Associate at Los Cerritos. You will maintain a clean store, assist customers, and process transactions to ensure a smooth shopping experience.

Strong customer service, communication, and teamwork are essential, with flexible availability including nights and weekends. Benefits include discounts and a supportive team environment at the Cerritos store.

Qualifications

• Educational requirement: High School or equivalent.
• Strong customer service and communication skills.
• Comfort with technology (iPad, POS).
• Availability including nights and weekends.

Responsibilities

• Maintain a clean, organized sales floor and stock room.
• Follow policies to ensure associate and customer safety.
• Assist with product launches per SOP.
• Deliver a great customer experience everyday.
• Process transactions quickly and accurately.
• Resolve customer issues and escalate when needed.
• Encourage participation in credit and loyalty programs.

Skills

Customer service

Verbal & written comms

Team collaboration

Tech proficiency (iPad, POS)

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX operates Express and Bonobos brands and seeks a Retail Sales Associate at Los Cerritos. You will maintain a clean store, assist customers, and process transactions to ensure a smooth shopping experience.

Strong customer service, communication, and teamwork are essential, with flexible availability including nights and weekends. Benefits include discounts and a supportive team environment at the Cerritos store.