Retail Sales Leader — Elevate Customer Experience

Express & Bonobos; Glendale (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

Express & Bonobos at Glendale Galleria in Glendale, CA is seeking a Retail Sales Leader to drive sales, coach associates, schedule coverage, and ensure in-store excellence. You will partner with store management to optimize operations and omni-channel flow while modeling the customer experience standards.

The role requires a high school diploma and 1 year of retail experience; strong communication, teamwork, and tech comfort with iPad and registers.

Qualifications

• Education: High School or Equivalent.
• Prior retail experience preferred.
• Strong communication and teamwork skills.
• Comfort with technology (iPad, cash registers).

Responsibilities

• Assist in developing and motivating associates to maximize sales potential.
• Provide in the moment coaching/training to store associates on floor operations and service.
• Oversee daily store operations and ensure exceptional customer experiences.
• Manage merchandise flow, omni-channel activities, and scheduling.

Skills

Customer service

Retail experience

Technology literacy

Availability nights weekends

Education

High school diploma

Tools

iPad

Registers

Job description

Express & Bonobos at Glendale Galleria in Glendale, CA is seeking a Retail Sales Leader to drive sales, coach associates, schedule coverage, and ensure in-store excellence. You will partner with store management to optimize operations and omni-channel flow while modeling the customer experience standards.

The role requires a high school diploma and 1 year of retail experience; strong communication, teamwork, and tech comfort with iPad and registers.