Retail Store Lead: Sales, Strategy & Team Growth

89th & Madison; Eau Claire (WI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Sick Day allowance

Attractive Discounts on products

Employee Wellness programs

Monthly Bonus incentives

Job summary

89th & Madison is seeking an Assistant Store Manager to drive sales and customer satisfaction across our retail locations. You will shape store strategy, oversee opening/closing, inventory, and visual merchandising while guiding the team to meet store objectives.

Responsibilities include achieving sales goals, developing strategies, managing client data, and using POS/CRM systems. You will lead with energy, communicate effectively, and promote a secure, well-organized store environment.

Qualifications

• Prior retail management experience.
• 1+ years in Assistant Manager responsibilities.
• Ability to lift up to 40 pounds and perform merchandising tasks.
• Strong verbal and written communication skills.

Responsibilities

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
• Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
• Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
• Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
• Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Implement the store's inventory security measures, adhering to the company's loss prevention program.
• Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.
• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.
• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.

Skills

Sales leadership

Customer service

Team coaching

POS proficiency

CRM systems

Inventory management

Microsoft Office

Tools

POS systems

CRM systems

Inventory management tools

Microsoft Office

Job description

89th & Madison is seeking an Assistant Store Manager to drive sales and customer satisfaction across our retail locations. You will shape store strategy, oversee opening/closing, inventory, and visual merchandising while guiding the team to meet store objectives.

Responsibilities include achieving sales goals, developing strategies, managing client data, and using POS/CRM systems. You will lead with energy, communicate effectively, and promote a secure, well-organized store environment.