Retail Store Lead: Ops, Sales & Team Growth

Gwlco; Elyria (OH); On-site; USD 40,000 - 54,000; Full time

Job summary

Goodwill is seeking a Retail Store Assistant Manager I to support the store in Elyria, Ohio. The role involves assisting the Store Manager, leading staff, and ensuring excellent customer and donor service while managing daily operations and sales goals.

The candidate should have an Associate's degree in a related field and at least 3 years of retail management experience, with strong communication and loss-prevention knowledge. A valid driver's license is required.

Qualifications

• Associate's degree preferred.
• 3 years retail management experience required.
• Strong written, verbal and interpersonal communication skills.
• Valid driver's license required.
• Ability to lift up to 50 lbs.

Responsibilities

• Act as Retail Store Manager in his/her absence.
• Provide excellent customer and donor service and respond to needs promptly.
• Assist in meeting budgeted sales and production goals.
• Direct, coordinate and monitor retail store activities and business.
• Ensure security measures and loss prevention.
• Maintain store appearance and safety.
• Supervise staff and address concerns with the Store Manager.
• Adhere to company policies and procedures.
• Plan daily operations and staff scheduling.

Skills

Leadership

Customer service

Staff training

Retail operations

Communication

Cash handling

Problem solving

Education

Associate's degree in Business or related field

Tools

POS systems

MS Excel

Inventory management software

Job description

Goodwill is seeking a Retail Store Assistant Manager I to support the store in Elyria, Ohio. The role involves assisting the Store Manager, leading staff, and ensuring excellent customer and donor service while managing daily operations and sales goals.

The candidate should have an Associate's degree in a related field and at least 3 years of retail management experience, with strong communication and loss-prevention knowledge. A valid driver's license is required.