Multi-Store Retail Leader II: Drive Growth & Service

Goodwill of Lorain County

Elberta Beach (OH)

On-site

USD 42,000 - 54,000

Full time

7 days ago

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Job summary

Goodwill of Lorain County seeks a Retail Store Assistant Manager II to support the Retail Store Manager in daily operations at 4743 Liberty Ave, driving sales, overseeing staff, and ensuring excellent customer service.

The role emphasizes training and supervising employees, managing cash handling, loss prevention, inventory and safety, and stepping in as manager in their absence to maintain a positive store culture and financial viability.

Qualifications

Excellent written, verbal and interpersonal communication skills; time management skills are required.
Demonstrate ability to lead staff; to work with a diverse public.
Knowledge of retail operations, sales, community and customer relations.
Knowledge of computer technology, including cash register and POS systems, and computer programs (Word, Excel), social media and email.
Ability to lift up to 50 lbs consistently.
Valid Driver’s license with good driving record and proof of current auto insurance required every six months.
Ability to travel to any of the 7 Retail stores within GWLCO territory and cover any shift as needed.

Responsibilities

Assist in the daily planning, prioritizing and supervising of employees; refer staff issues or concerns to the appropriate individual to be addressed in a timely and productive manner.
Train, direct and monitor store activities and operations to drive revenue growth and ensure monthly sales, payroll and production budgets are met; develop and execute actions plans to correct shortfalls if unavoidable.
Ensure that staff members adhere to production guidelines in stocking, cleaning, maintaining sales floor, rotation, intake/sorting, salvage and quality of goods processed.
Assist customers and donors in a timely and courteous manner while giving quality customer service and keeping good customer relations.
Ensure that sales transactions are rung up and reported accurately, that all moneys are collected, counted, and deposited securely.
Maintain records of store operations; complete all reports and information requested by management in a timely fashion, with a high degree of accuracy.