Retail Store Operations Lead — Team, Donations & Service

Cincinnatigoodwill; Loveland (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

Paid Vacation

Paid Holidays

401(k) with company match

Employee Assistance Program

Store Discounts

Job summary

Ohio Valley Goodwill Industries is seeking a Retail Assistant Store Manager in Loveland, OH. You will oversee store operations in partnership with the Store Manager, ensuring customer service, merchandising, inventory control, budgeting and record keeping are executed efficiently.

The role requires supervising employees, greeting donors, handling donations, and maintaining a safe, well-organized store. A strong emphasis on payroll control and adherence to Goodwill policies is noted.

Qualifications

• Demonstrated customer service excellence and communication in a retail setting.
• Experience supervising multiple staff or departments.
• Ability to set and manage work schedules for store staff.

Responsibilities

• Oversee daily store operations with the Retail Store Manager.
• Handle cash transactions, ordering supplies, and opening/closing procedures.
• Support weekend/holiday operations and staff training.

Skills

Customer service

Communication

Team leadership

Scheduling

Cash handling

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Ohio Valley Goodwill Industries is seeking a Retail Assistant Store Manager in Loveland, OH. You will oversee store operations in partnership with the Store Manager, ensuring customer service, merchandising, inventory control, budgeting and record keeping are executed efficiently.

The role requires supervising employees, greeting donors, handling donations, and maintaining a safe, well-organized store. A strong emphasis on payroll control and adherence to Goodwill policies is noted.