Retail Store Lead: Inspire Sales & Service Excellence

Comcast Corporation; Naples (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Comcast Corporation is seeking a Store Leader to drive the retail sales team, deliver outstanding customer service, and meet sales objectives across the store. You will coach staff, oversee onboarding, and ensure merchandising standards while coordinating staffing with the Store Manager.

The role emphasizes inventory control, data-driven analysis, and ongoing product knowledge to stay ahead of industry trends. Night and weekend availability is required, with overtime as needed.

Qualifications

• Bachelor's degree preferred; relevant coursework or experience considered.
• 5–7 years of relevant work experience.
• Equality of opportunity is stated by Comcast.

Responsibilities

• Coaching retail sales associates to meet sales targets and service metrics.
• Onboarding and development of new hires to deliver exceptional customer experience.
• Maintain visual merchandising standards and product demos.
• Coordinate staffing, scheduling, and escalate customer issues with the Store Manager.
• Implement procedures to improve store efficiency, inventory control and back-of-house organization.
• Lead inventory accuracy through regular cycle counts and best practices.
• Analyze performance data to identify sales trends and optimization opportunities.
• Provide product knowledge and stay current with industry trends.
• Must work nights and weekends; overtime as necessary; Comcast experience preferred.

Skills

Coaching

Accountability

Communication

Customer Experience

Managing Sales Teams

Retail Sales

Sales Objectives

Education

Bachelor's Degree

Job description

Comcast Corporation is seeking a Store Leader to drive the retail sales team, deliver outstanding customer service, and meet sales objectives across the store. You will coach staff, oversee onboarding, and ensure merchandising standards while coordinating staffing with the Store Manager.

The role emphasizes inventory control, data-driven analysis, and ongoing product knowledge to stay ahead of industry trends. Night and weekend availability is required, with overtime as needed.