Retail Store Lead: Coach, Ops & Customer Experience

Comcast Resume; Baltimore (MD); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Commission

Bonus

Benefits

Job summary

Comcast leads the retail sales team to deliver exceptional customer service and meet sales objectives. The role manages store operations, merchandising standards, and inventory processes while coaching staff to achieve targets.

It involves partnering with the Store Manager, optimizing staffing, and implementing procedures to improve efficiency. Comcast emphasizes attendance, ongoing learning, and staying current with industry trends.

Qualifications

• Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance.
• Onboarding and ongoing development of new hires to deliver an exceptional customer experience.
• Knowledgeable about products and services to educate the sales team and stay current with industry trends.

Responsibilities

• Coaching sales associates to meet targets and service metrics; drive high performance.
• Orchestrating onboarding and ongoing development for new hires to ensure great customer experiences.
• Maintain visual merchandising standards and store presentation; ensure product demos work well.

Skills

Coaching

Customer Experience

Managing Sales Teams

Retail Sales

Sales

Education

Bachelor’s Degree

Job description

Comcast leads the retail sales team to deliver exceptional customer service and meet sales objectives. The role manages store operations, merchandising standards, and inventory processes while coaching staff to achieve targets.

It involves partnering with the Store Manager, optimizing staffing, and implementing procedures to improve efficiency. Comcast emphasizes attendance, ongoing learning, and staying current with industry trends.