Retail Store Lead — Coaching Sales & Ops Excellence

Comcast Advertising; Silverthorne (CO); Presencial; USD 27.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Colorado pay range: $19.40 - $32.40

Targeted commission: $10.53

Descripción de la vacante

Comcast Advertising in Silverthorne, CO seeks an Xfinity Retail Assistant Store Manager to lead the retail sales team, manage store operations, and optimize inventory and merchandising standards. The role emphasizes coaching staff, onboarding new hires, and driving sales performance while maintaining exceptional customer experiences.

The position requires coordinating staffing with the Store Manager, handling escalations, and ensuring accurate back-of-house processes.

Formación

• Coaching retail staff to meet sales targets and service metrics.
• Deep knowledge of customer experience and retail sales best practices.
• Ability to train and develop front-line employees.

Responsabilidades

• Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement
• Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience
• Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos
• Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently
• Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back of house organization
• Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices
• Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment
• Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Conocimientos

Coaching

Customer Experience

Retail Sales

Educación

Bachelor's Degree

Descripción del empleo

Comcast Advertising in Silverthorne, CO seeks an Xfinity Retail Assistant Store Manager to lead the retail sales team, manage store operations, and optimize inventory and merchandising standards. The role emphasizes coaching staff, onboarding new hires, and driving sales performance while maintaining exceptional customer experiences.

The position requires coordinating staffing with the Store Manager, handling escalations, and ensuring accurate back-of-house processes.