Retail Store Lead: Drive Sales & Customer Experience

Victra - Verizon Authorized Retailer; San Tan Valley (AZ); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Real career pathing

Job summary

Victra - Verizon Authorized Retailer in the United States is seeking an Assistant General Manager to lead a store team, coach sales specialists, and drive exceptional customer experiences. You will model bold leadership on the floor and ensure targets are met through hands-on coaching and data-driven daily execution.

This role rewards performance with uncapped commissions and a monthly bonus, plus comprehensive benefits.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred
• 1-2 years of experience in a Customer Service or leadership role
• Management experience in a commissions-based sales environment
• Proven track record of achieving challenging team and individual sales goals
• Legally authorized to work in the United States

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent
• Results Driven — Owning your numbers and the store's commitments
• Customer Focus — Delighting customers through hands-on leadership
• Relationship Building — Earning commitment from your team and peers
• Change Management — Championing improvement in your store
• Strategic Thinking — Setting goals aligned to the business
• Inspirational Leadership — Leading through confidence and expertise

Skills

Leadership

Sales coaching

Customer service

Interviewing

Education

High school diploma or GED

Job description

Victra - Verizon Authorized Retailer in the United States is seeking an Assistant General Manager to lead a store team, coach sales specialists, and drive exceptional customer experiences. You will model bold leadership on the floor and ensure targets are met through hands-on coaching and data-driven daily execution.

This role rewards performance with uncapped commissions and a monthly bonus, plus comprehensive benefits.