Store Lead & Talent Coach | Customer-Driven Leader

The Children's Place; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

The Children’s Place in Jenks, Oklahoma is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD). You will engage customers, maintain store standards, and drive teamwork and staff development to uphold our brand values.

Responsibilities include coaching associates, partnering with the Store Manager on performance issues, and contributing to training initiatives while delivering an exceptional

Qualifications

• High school diploma or equivalent required.
• 1–3 years of retail experience preferred.
• Ability to develop talent through coaching and training.

Responsibilities

• Assist in developing talent through training of associates, including coaching conversations.
• Partner with Store Manager on performance concerns.
• Support company training and development initiatives.
• Foster a positive work environment with direct feedback.
• Evaluate performance and provide daily feedback and during annual reviews.
• Motivate associates to build brand loyalty and customer experience.
• Model exceptional customer service on the sales floor and maintain brand standards.
• Support management to maximize productivity through knowledge and teamwork.
• Participate in Leader on Duty (LOD) program to drive store profitability.

Skills

Customer engagement

Coaching

Time management

Teamwork

Communication

Adaptability

Sales floor handling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children’s Place in Jenks, Oklahoma is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD). You will engage customers, maintain store standards, and drive teamwork and staff development to uphold our brand values.

Responsibilities include coaching associates, partnering with the Store Manager on performance issues, and contributing to training initiatives while delivering an exceptional