Store Lead: Elevate Service, Coach Teams & Ops

The Children's Place; Tulsa (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

The Children’s Place in Jenks, Oklahoma is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap, opening/closing procedures, and serving as Leader on Duty. You will represent the brand, engage customers, maintain store standards, and contribute to teamwork and employee development.

In this role you will coach associates, monitor performance, drive store profitability, manage schedules, and ensure inventory accuracy while upholding CRE and safety standards.

Qualifications

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Effective communication

Adaptability

Time management

Retail operations

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children’s Place in Jenks, Oklahoma is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap, opening/closing procedures, and serving as Leader on Duty. You will represent the brand, engage customers, maintain store standards, and contribute to teamwork and employee development.

In this role you will coach associates, monitor performance, drive store profitability, manage schedules, and ensure inventory accuracy while upholding CRE and safety standards.