Retail Store Lead: Customer Experience & Ops

T E C Industrial Inc; Louisville (KY); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

Retirement plan

Employer-paid benefits (disability, AD

Paid Time Off

Employee discount & perks

Career development & training

Job summary

Lids Sports Group in Louisville, KY is seeking an Assistant Store Manager to help lead our store, deliver exceptional customer service, and execute selling strategies. You will act as manager on duty, supervise associates, and ensure standards.

You will handle scheduling, training, merchandise presentation, cash handling, store opening/closing, and daily operations while upholding Lids brand and policies, including participation in loyalty programs.

Qualifications

• Experience in retail management preferred.
• Ability to lead a team and deliver great customer service.
• Proven ability to manage schedules and training.

Responsibilities

• Act as Manager on duty for scheduling and customer issues.
• Lead selling strategies to hit KPIs and drive sales.
• Recruit, train and develop store personnel on operations and policies.

Skills

Leadership

Customer service

Communication

Training

Scheduling

Merchandising

Cash handling

Tools

POS system

MPOS

Inventory software

Job description

Lids Sports Group in Louisville, KY is seeking an Assistant Store Manager to help lead our store, deliver exceptional customer service, and execute selling strategies. You will act as manager on duty, supervise associates, and ensure standards.

You will handle scheduling, training, merchandise presentation, cash handling, store opening/closing, and daily operations while upholding Lids brand and policies, including participation in loyalty programs.