Store Leader: Drive Sales & Customer Experience

Lids; Niles (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Full benefits package

Paid time off

Employee discount

Education assistance

Collaborative culture

Early wage access

Bonus potential

Job summary

Lids Sports Group in United States (Ohio) seeks an Assistant Store Manager to lead store operations, improve customer service, and drive sales performance. This role focuses on staff training, scheduling, and maintaining store standards while delivering a high-quality retail experience for fans and customers.

As a leader in our brand, you will foster an inclusive team environment, manage daily operations, and help ensure sales targets are met.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints when Store Manager is absent.
• Lead and oversee store associates through LIDS training programs and goal setting.
• Maintain a respectful, inclusive team environment and ensure adherence to brand standards.
• Schedule and staff the store, including calling in associates during peaks.
• Recruit and train store personnel on proper store operations.

Skills

Sales results

Interpersonal communication

Independent work

Job description

Lids Sports Group in United States (Ohio) seeks an Assistant Store Manager to lead store operations, improve customer service, and drive sales performance. This role focuses on staff training, scheduling, and maintaining store standards while delivering a high-quality retail experience for fans and customers.

As a leader in our brand, you will foster an inclusive team environment, manage daily operations, and help ensure sales targets are met.