Retail Store Lead: Customer Experience & Ops

Lids; City of Albany (NY); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous employee discount

Career development opportunities

Early Wage Access

Descripción de la vacante

Lids in Albany, NY is seeking an Assistant Store Manager to lead a high-energy retail team, drive sales, and ensure superior customer service. You will oversee daily operations, training, and merchandising while supporting store performance targets and brand standards.

Ideal candidates are customer-focused, capable of managing staff, and comfortable handling store technology and inventory processes in a fast-paced environment.

Formación

• Demonstrated ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work independently and supervise others when needed.

Responsabilidades

• Act as Manager on duty to resolve scheduling issues and customer concerns.
• Lead store employees through training programs and performance follow-up.
• Execute store operations, scheduling, cash handling, and inventory checks.

Conocimientos

Leadership

Customer service

Communication

Unsupervised work

Herramientas

MPOS

Descripción del empleo

Lids in Albany, NY is seeking an Assistant Store Manager to lead a high-energy retail team, drive sales, and ensure superior customer service. You will oversee daily operations, training, and merchandising while supporting store performance targets and brand standards.

Ideal candidates are customer-focused, capable of managing staff, and comfortable handling store technology and inventory processes in a fast-paced environment.