Retail Sales Lead & Customer Experience Pro

Comcast Resume; Normal (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

Comcast is seeking a Retail Service Consultant 3 to deliver a best-in-class customer experience while driving sales, mentoring peers, and upholding operational excellence in a retail setting. You will demonstrate advanced product knowledge, engage customers with consultative demonstrations, stay current on promotions, and collaborate with team members to improve store performance.

This role emphasizes integrity, adaptability, and a proactive approach to problem solving as part of Comcast's

Qualifications

• High School Diploma or GED required.
• Excellent communication and problem-solving skills.
• Customer-focused with a consultative selling mindset.

Responsibilities

• Deliver demonstrations and consultative selling experiences.
• Listen attentively and tailor solutions to customers.
• Drive sales while meeting revenue and customer satisfaction goals.
• Help customers make informed decisions and feel confident in purchases.
• Provide product knowledge and stay current on promotions.

Skills

Accountability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Respect Diversity

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Consultant 3 to deliver a best-in-class customer experience while driving sales, mentoring peers, and upholding operational excellence in a retail setting. You will demonstrate advanced product knowledge, engage customers with consultative demonstrations, stay current on promotions, and collaborate with team members to improve store performance.

This role emphasizes integrity, adaptability, and a proactive approach to problem solving as part of Comcast's