Retail Store GM: Growth, People & Profit

Gap Inc.; Saint Paul (MN); On-site; USD 64,000 - 85,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with match

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Old Navy, a Gap Inc. brand, is seeking a General Manager to lead a store team toward a profitable business plan and exceptional customer experience.

You will steer Customer Operations, Merchandising, Product Operations, and talent development to deliver growth, coach behaviors, and ensure the brand vision comes to life. A 3–5 year track record in retail leadership and strong communication are essential.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to communicate with customers and employees.
• College degree preferred.
• Ability to maneuver around sales floor, stock room, and office; lift up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays.
• Ability to travel as required.
• Business acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

Responsibilities

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds highly productive teams through sourcing, selecting and developing people.
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Performs Service Leader duties.
• Represents the brand and understands the competitors.
• Promotes community involvement.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Skills

Retail leadership

Communication skills

Time management

Planning & prioritization

Flexible schedule & travel

Customer service

Education

College degree or equivalent

Job description

Old Navy, a Gap Inc. brand, is seeking a General Manager to lead a store team toward a profitable business plan and exceptional customer experience.

You will steer Customer Operations, Merchandising, Product Operations, and talent development to deliver growth, coach behaviors, and ensure the brand vision comes to life. A 3–5 year track record in retail leadership and strong communication are essential.