Retail Store General Manager — Lead Growth & Experience

Gap Inc.; Harwood Heights (IL); On-site; USD 66,000 - 90,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

401(k) with match

Stock purchase plan

Medical, dental, vision

Job summary

Old Navy, part of Gap Inc., is seeking a General Manager to lead a full-service store team toward a profitable business plan. You will oversee Customer Operations, Merchandising, Product Operations and talent development to deliver a best-in-class customer experience.

In this role you will coach teams, forecast sales, manage schedules and budgets, and ensure compliance with standards while fostering an inclusive environment. A college degree is preferred and travel may be required.

Qualifications

• 3-5 years of retail experience leading others.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; lift up to 30 lbs.
• Work a flexible schedule, including travel, nights, weekends, holidays.
• Ability to travel as required.
• Business acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

Responsibilities

• Analyzes results, identifies opportunities and collaborates with leadership to drive KPIs.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget for daily operations in support of the P&L.
• Build highly productive teams through sourcing, selecting and developing people.
• Accountable for team performance through coaching and feedback.
• Teach and train to build capabilities.
• Lead the implementation and execution of SOPs and initiatives.
• Create an inclusive environment.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail leadership

Deliver results

Communication

Time management & prioritization

Education

College degree preferred

Job description

Old Navy, part of Gap Inc., is seeking a General Manager to lead a full-service store team toward a profitable business plan. You will oversee Customer Operations, Merchandising, Product Operations and talent development to deliver a best-in-class customer experience.

In this role you will coach teams, forecast sales, manage schedules and budgets, and ensure compliance with standards while fostering an inclusive environment. A college degree is preferred and travel may be required.