Retail General Manager: Lead Team & Drive Growth

Old Navy; Milpitas (CA); On-site; USD 84,000 - 113,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Old Navy is seeking a General Manager to lead a store team, drive profitability, and execute the brand vision daily. You will manage customer operations, merchandising, and talent development to deliver a best-in-class customer experience.

The role requires ownership of results and strong coaching that builds capable, high-performing teams. Applicants should have 3–5 years of retail leadership, a bachelor’s degree or equivalent, and the ability to work a flexible schedule including nights and

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• College degree preferred.
• Ability to maneuver around sales floor, stock room, and office; lift/carry up to 30 lbs.
• Flexibility to work nights, weekends, and holidays; travel as needed.

Responsibilities

• Lead store team to deliver a profitable business plan.
• Achieve key metrics and exceed goals.
• Bridge brand vision to in-store execution.
• Drive profitable sales through forecasting and scheduling.
• Manage daily store operations and budget to support the P&L.
• Develop and coach team members to improve performance.
• Implement SOPs and brand initiatives.
• Foster an inclusive, productive work environment.
• Lead service leadership duties and customer experience.
• Represent the brand and monitor competitors.

Skills

Leadership

Communication

Planning

Education

Bachelor's degree or equivalent

Job description

Old Navy is seeking a General Manager to lead a store team, drive profitability, and execute the brand vision daily. You will manage customer operations, merchandising, and talent development to deliver a best-in-class customer experience.

The role requires ownership of results and strong coaching that builds capable, high-performing teams. Applicants should have 3–5 years of retail leadership, a bachelor’s degree or equivalent, and the ability to work a flexible schedule including nights and