Retail General Manager: Lead Teams, Grow Profitable Sales

Old Navy; Meriden (CT); On-site; USD 66,000 - 90,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

Job summary

Old Navy is seeking a General Manager to lead a store team toward a profitable business plan and exceptional customer experience. You will align brand vision with daily operations, drive sales growth across Customer Operations, Merchandising, Product Operations, and talent development, and coach your team to deliver best-in-class service.

The role requires 3-5 years of retail leadership, strong communication skills, and the ability to manage scheduling, budgets, and store standards.

Qualifications

• 3-5 years of retail leadership experience required.
• Demonstrated ability to deliver results in a fast-paced environment.
• Strong communication with customers and teammates.

Responsibilities

• Analyzes results, identifies opportunities and drives KPIs with leadership.
• Forecasts and schedules to drive profitable sales.
• Manages store budget to support the P&L.
• Builds and develops a high-performing team through recruiting and coaching.
• Coaches and provides feedback on performance.
• Implements SOPs and initiatives to improve operations.
• Creates an inclusive, productive store environment.
• Leads Service Leader responsibilities and represents the brand.

Skills

Retail leadership

Customer service

Team development

Communication skills

Time management

Travel flexibility

Education

College degree or equivalent

Tools

POS systems

Job description

Old Navy is seeking a General Manager to lead a store team toward a profitable business plan and exceptional customer experience. You will align brand vision with daily operations, drive sales growth across Customer Operations, Merchandising, Product Operations, and talent development, and coach your team to deliver best-in-class service.

The role requires 3-5 years of retail leadership, strong communication skills, and the ability to manage scheduling, budgets, and store standards.