Retail Store General Manager — Lead Teams & Growth

Gap; Wrentham (MA); On-site; USD 74,000 - 99,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) with company match

Employee stock purchase plan

Medical/dental/vision

Job summary

Gap in Massachusetts seeks a General Manager to lead store operations, drive profitability, and deliver a best-in-class customer experience. You will translate brand vision into in-store results, coach teams, manage the budget, and ensure compliant, inclusive service. Candidates should have 3–5 years of retail leadership and a college degree.

This role offers a competitive salary and benefits as part of Gap's inclusive, American-brand culture.

Qualifications

• 3–5 years of retail experience leading others.
• Demonstrated ability to deliver results and drive KPIs.
• Ability to communicate effectively with customers and employees.

Responsibilities

• Analyze results and drive KPIs with leadership.
• Forecast and schedule to drive profitable sales.
• Manage store budget for daily operations and P&L.
• Build productive teams through sourcing and development.
• Coach performance and provide feedback.
• Lead SOP implementation and initiatives.
• Create an inclusive environment and ensure compliance.

Skills

Retail leadership

Communication

Forecasting

Team development

Time management

Education

College degree or equivalent

Job description

Gap in Massachusetts seeks a General Manager to lead store operations, drive profitability, and deliver a best-in-class customer experience. You will translate brand vision into in-store results, coach teams, manage the budget, and ensure compliant, inclusive service. Candidates should have 3–5 years of retail leadership and a college degree.

This role offers a competitive salary and benefits as part of Gap's inclusive, American-brand culture.