Retail Store General Manager — Growth, Ops & People Leader

Gap Inc; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

Gap Inc. in the United States is seeking a General Manager to lead a store team and deliver a profitable business plan aligned with the brand vision.

You will drive sales growth across Customer Operations, Merchandising, Product Operations, and talent development to deliver a best-in-class customer experience. You will coach behaviors to elevate performance, cultivate an inclusive environment, and ensure execution of SOPs while meeting or exceeding store goals.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, nights, weekends, holidays.
• Ability to travel as required.
• Business Acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

Responsibilities

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds highly productive teams through sourcing, selecting and developing people.
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Performs Service Leader duties.
• Represents the brand and understands the competitors.
• Promotes community involvement.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Skills

Retail leadership

Communication skills

Time management

Planning and prioritization

Customer focus

Education

College degree

Job description

Gap Inc. in the United States is seeking a General Manager to lead a store team and deliver a profitable business plan aligned with the brand vision.

You will drive sales growth across Customer Operations, Merchandising, Product Operations, and talent development to deliver a best-in-class customer experience. You will coach behaviors to elevate performance, cultivate an inclusive environment, and ensure execution of SOPs while meeting or exceeding store goals.