Retail Store General Manager - Growth & Customer Experience

The Gap, Inc.; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

The Gap, Inc. is seeking a General Manager to lead store operations and deliver a profitable business plan.

You will translate brand vision into in-store reality, drive profitable sales growth across Customer Operations, Merchandising, Product Operations, and talent development, and coach your team to deliver a best-in-class customer experience. You will manage the store's P&L, forecast and schedule, and build a high-performing team while maintaining compliance and a welcoming, inclusive

Qualifications

• 3-5 years of retail leadership experience.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results and coach teams.

Responsibilities

• Analyze results and collaborate with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support the P&L.
• Build highly productive teams through sourcing, selecting and developing people.
• Coach performance and provide feedback.
• Lead the implementation and execution of SOPs and brand initiatives.
• Create an inclusive environment.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail leadership

People development

Forecasting

P&L management

Operations

Customer experience

Coaching

Scheduling

Education

College degree

Job description

The Gap, Inc. is seeking a General Manager to lead store operations and deliver a profitable business plan.

You will translate brand vision into in-store reality, drive profitable sales growth across Customer Operations, Merchandising, Product Operations, and talent development, and coach your team to deliver a best-in-class customer experience. You will manage the store's P&L, forecast and schedule, and build a high-performing team while maintaining compliance and a welcoming, inclusive