Retail Store General Manager: Drive Growth & Talent

The Gap, Inc.; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

The Gap, Inc. is seeking a General Manager to lead a store team and deliver a profitable business plan. You will align brand vision with in-store execution, driving sales growth across Customer Operations, Merchandising, Product Operations, and talent development.

As General Manager, you will coach team behaviors to deliver a best-in-class customer experience and ensure the store meets or exceeds key metrics. This role emphasizes leadership, operational excellence, and community involvement.

Qualifications

• 3-5 years of retail leadership experience.
• College degree or equivalent experience preferred.
• Strong communication with customers and staff.

Responsibilities

• Analyze results and set KPIs with leadership.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support the P&L.
• Build productive teams through recruitment and coaching.
• Coach performance and provide feedback.
• Lead SOPs and initiatives.
• Deliver an omnichannel, frictionless customer experience.
• Ensure compliance standards are met.
• Promote community involvement.

Skills

Leadership

People development

Forecasting

Communication

Education

Bachelor's degree

Job description

The Gap, Inc. is seeking a General Manager to lead a store team and deliver a profitable business plan. You will align brand vision with in-store execution, driving sales growth across Customer Operations, Merchandising, Product Operations, and talent development.

As General Manager, you will coach team behaviors to deliver a best-in-class customer experience and ensure the store meets or exceeds key metrics. This role emphasizes leadership, operational excellence, and community involvement.