Retail Store Area Lead

Ocean-State-Job-Lot

Leominster (MA)

On-site

USD 26,000 - 29,000

Full time

8 days ago
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Benefits offered by this job

Associate Discount 30%
Wellbeing Time & Care.com Access
Paid Time Off
Health & Wellness (Medical, Dental, V​
Flexible Spending Account (FSA)
Short-Term Disability
Accolade Care

Job summary

Ocean State Job Lot in Leominster, MA is looking for a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, ensuring smooth freight flow and delivering exceptionally for customers under a Team Leader. You will help develop future OSJL leaders while guiding a team to meet company standards.

This role includes creating schedules, training teammates, maintaining pricing and signage, and ensuring safety.

Qualifications

  • 1+ years professional retail experience required.
  • Customer service and training experience preferred.
  • Experience with merchandise ordering, receiving, stocking, and maintenance preferred.

Responsibilities

  • Deliver exceptional customer service and foster an inclusive store environment.
  • Bridge between customers and corporate customer service for effective resolutions.
  • Promote company initiatives (donations, loyalty programs, promotions).
  • Create effective work schedules for the assigned area.
  • Guide and support team to complete tasks and stay motivated.
  • Assist training for store associates and growth opportunities.
  • Manage merchandising presentation and signage in line with guidelines.
  • Ensure accurate pricing and daily manifest checks on shipments.
  • Handle packouts, returns, transfers, and recalls per policy.
  • Uphold store safety and maintenance standards.
  • May supervise store operations, including opening/closing procedures.
  • Operate cash register as needed.
  • Adhere to all company policies.

Skills

Customer service
Training
Merchandise ordering
Stocking
Cash handling

Tools

Google Workspace
Qlik

Job description

Ocean State Job Lot in Leominster, MA is looking for a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, ensuring smooth freight flow and delivering exceptionally for customers under a Team Leader. You will help develop future OSJL leaders while guiding a team to meet company standards.

This role includes creating schedules, training teammates, maintaining pricing and signage, and ensuring safety.

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