Retail Shortage Control Specialist: Secure & Serve

Burlington Stores, Inc.; Durham (NC); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off eligibility

Job summary

Burlington Stores, Inc. in Durham, NC is hiring a Part-Time Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service.

You’ll monitor entrances/exits, greet customers, and report any theft incidents to the Manager on Duty, supporting store leadership with shortage reduction programs. The role emphasizes professional appearance, communication, and a positive attitude.

Qualifications

• 1+ years of experience in customer service, hospitality, or retail preferred.
• Ability to stand/walk for extended periods and monitor store environment.
• Confidentiality and disciplined decision making required.
• Excellent communication with customers and associates.

Responsibilities

• Monitor entrances/exits to reduce theft and maintain safety.
• Greet customers and provide a secure shopping environment.
• Identify and report theft incidents to the Manager on Duty.
• Assist training of associates on shortage reduction programs.

Skills

Customer service

Attention to detail

Team communication

Job description

Burlington Stores, Inc. in Durham, NC is hiring a Part-Time Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service.

You’ll monitor entrances/exits, greet customers, and report any theft incidents to the Manager on Duty, supporting store leadership with shortage reduction programs. The role emphasizes professional appearance, communication, and a positive attitude.