Retail Shift Supervisor — Leadership, Perks & Growth

Goodwill of Southern New England; Branford (CT); On-site; USD 236,947 - 3,270,422; Full time

Benefits offered by this job

Tuition and gym reimbursement

Emergency assistance funds

Paid time off

Referral bonuses

Retirement plan contributions

Job summary

Goodwill Southern New England is hiring for a Retail Store Associate to support store operations and assist customers and donors. The role involves processing donations, pricing items, and ensuring a neat, safe retail space.

Weekend and evening hours are typical for this retail position, with a strong emphasis on integrity and excellent customer service. Training, safety procedures, and cash handling are core responsibilities of the role.

Qualifications

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to speak effectively with customers, clients and other employees.
• Must exhibit a high level of integrity and business ethics.

Responsibilities

• Assist customers and donors in a timely and courteous manner, ensuring excellent customer service.
• Maximize used goods processing through proper application of Goodwill techniques, including sorting, preparing and pricing items for sale.
• Ensure that the store and surrounding premises are neat, clean and orderly and free of safety hazards and that health, safety and emergency procedures are understood and followed by employees.
• Help unload truck as required; sort and grade newly arrived goods.
• Assist Store Manager in training new employees in a timely manner and according to agency and store policies and procedures.
• Maintain production areas to ensure ease of operations.
• Close out register for daily total; notify supervisor of any discrepancy; make nightly deposit to designated bank.

Skills

Customer service

Integrity

Teamwork

Education

High school diploma or GED

Job description

Goodwill Southern New England is hiring for a Retail Store Associate to support store operations and assist customers and donors. The role involves processing donations, pricing items, and ensuring a neat, safe retail space.

Weekend and evening hours are typical for this retail position, with a strong emphasis on integrity and excellent customer service. Training, safety procedures, and cash handling are core responsibilities of the role.