Retail Shift Supervisor - Incentives & Growth Path

Goodwill Industries of the Southern Piedmont; Marvin (SC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Starting pay $17.00/hour

Annual raises & production bonuses

Free skill-building and career classes

Generous team member discounts

Full-time benefits including medical,

Dental, vision, PTO and tuitionreim.

Job summary

Goodwill Industries of the Southern Piedmont is hiring to support store operations and leadership in a fast-paced retail environment. The role focuses on running daily store activities, managing staff, and ensuring excellent customer service to both customers and donors.

The position offers a starting pay of $17.00/hour, annual raises, production bonuses, and full-time benefits including medical, dental, vision, PTO and tuition reimbursement. Travel locally may be involved as needed.

Qualifications

• High school diploma or GED.
• 1 year of Goodwill retail experience or 2 years of general retail experience (or equivalent).
• Regularly lifting up to 10 pounds with occasional lifts up to 50 pounds; ability to stand, walk, and perform physical tasks.

Responsibilities

• Support store operations and staff management to keep our store running smoothly.
• Open and close the store, manage deposits, and secure the building.
• Resolve customer complaints and issue refunds.
• Ensure customers and donors receive friendly, prompt service.
• Make production and scheduling decisions in the absence of management.
• Manage the flow of donated goods to optimize sales.
• Coordinate shipments and merchandise flow to meet goals.
• Rotate, organize, and display merchandise by category and color.
• Lead floor operations, manage, sort, and move donations with purpose.
• Supervise employees and store activities when managers are unavailable.
• Report safety or theft concerns to store leadership.

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont is hiring to support store operations and leadership in a fast-paced retail environment. The role focuses on running daily store activities, managing staff, and ensuring excellent customer service to both customers and donors.

The position offers a starting pay of $17.00/hour, annual raises, production bonuses, and full-time benefits including medical, dental, vision, PTO and tuition reimbursement. Travel locally may be involved as needed.