Retail Shift Supervisor – Health and Customer Experience

CVS Health; Hamden (CT); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance while fostering customer loyalty through excellent service. When managers are unavailable, you will lead the staff, ensure opening/closing tasks are completed, and maintain store standards.

The role emphasizes strong communication, supervision, and the ability to work a flexible schedule, including early mornings, overnights, and weekends.

Qualifications

• Must demonstrate deductive reasoning and analytical thinking with basic computer skills.
• Strong communication and supervision capabilities are required.
• Must be able to work a flexible schedule including early mornings, overnights, weekends, and overtime.

Responsibilities

• Lead store staff in the absence of a manager or supervisor to ensure smooth operations.
• Assist with opening and closing procedures and daily store tasks.
• Provide customer service, respond to questions and uphold CVS customer service standards.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance while fostering customer loyalty through excellent service. When managers are unavailable, you will lead the staff, ensure opening/closing tasks are completed, and maintain store standards.

The role emphasizes strong communication, supervision, and the ability to work a flexible schedule, including early mornings, overnights, and weekends.