Shift Supervisor: Retail Leader & Customer Experience

CVS Health Corporation; Covington (LA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the store management team and drive store execution with a focus on customer service. When managers are unavailable, you will lead the staff, ensure opening/closing procedures, and maintain a positive shopping experience for customers.

The role requires the ability to work a flexible schedule including early mornings, overnights, and weekends, along with strong communication and supervisory skills.

Qualifications

• Ability to work a flexible schedule including early mornings, overnights and weekends.
• Strong communication and supervisory abilities.
• Proficient with computers and data entry basics.
• Customer service oriented and able to handle inquiries professionally.

Responsibilities

• Assist CVS Store Management in driving store execution and performance.
• Lead store staff in the absence of a manager, ensuring smooth operations.
• Supervise crew, assign tasks, and follow up on activities.
• Handle customer questions, problems and complaints per policy.
• Merchandise, price, stock shelves, and reset departments per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the store management team and drive store execution with a focus on customer service. When managers are unavailable, you will lead the staff, ensure opening/closing procedures, and maintain a positive shopping experience for customers.

The role requires the ability to work a flexible schedule including early mornings, overnights, and weekends, along with strong communication and supervisory skills.