Retail Shift Lead - Customer Service & Store Ops

CVS Health; Souderton (Montgomery County); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Retirement plan

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the CVS Store Management team in delivering store performance and excellent customer service. You will lead staff when managers are not on site and ensure opening and closing procedures are completed smoothly.

The role requires strong communication, supervision, and problem-solving skills, with a flexible schedule including mornings, overnights, and weekends. This is a full-time position at CVS/pharmacy.

Qualifications

• Deductive reasoning ability and analytical skills are required.
• Advanced communication and supervision skills are needed.
• Ability to work a flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Support CVS Store Management in driving store execution and performance.
• Lead store staff when managers are absent and ensure opening/closing procedures are completed.
• Supervise activities by directing and following up with store crews.
• Maintain customer service standards and handle customer inquiries and complaints.
• Manage merchandising, pricing, stock, displays and inventory processes.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Flexible schedule

Education

High school diploma

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the CVS Store Management team in delivering store performance and excellent customer service. You will lead staff when managers are not on site and ensure opening and closing procedures are completed smoothly.

The role requires strong communication, supervision, and problem-solving skills, with a flexible schedule including mornings, overnights, and weekends. This is a full-time position at CVS/pharmacy.