Retail Shift Supervisor — Flexible Hours + $500/mo Bonus

MERS / Missouri Goodwill Industries; Lake Saint Louis (MO); On-site; USD 54,277,000 - 57,859,000; Full time

Benefits offered by this job

Monthly Bonus up to $500

Medical benefits

Dental and Vision benefits

401(k) or Retirement options

PTO accrual

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill is seeking a Retail Shift Supervisor to join our Lake St Louis store - Robert Raymond team. The hourly full-time role offers $19.50 per hour and a monthly bonus potential up to $500, aligned with our mission of changing lives through the power of work.

The ideal candidate has at least 1 year of retail management experience, strong customer service and leadership skills, and comfort with registers, scheduling, and inventory software.

Qualifications

• 1 year of retail management experience or previous Goodwill Retail or Warehouse experience is required.
• High School Diploma/GED preferred.

Responsibilities

• Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions.
• Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively.
• Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
• Exercise independent judgment in assigning daily job duties to achieve daily operational tasks.
• Helps to identify and recommend employees with proven performance for advancement.
• Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management.
• Must read, follow, model, and enforce all agency policies, procedures, and values.
• Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary. Audits, edits, and approves payroll.
• Eliminates wasteful practices through process improvement.
• Maintains a professional appearance, adhering to MERS Goodwill's dress code.
• Other duties as assigned.
• Monthly Bonus up to $500.00
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

Skills

Retail management

Customer service

Conflict resolution

Leadership

Teamwork

Scheduling software

Education

High School Diploma/GED

Tools

POS system

Inventory management software

Scheduling software

Job description

MERS Missouri Goodwill is seeking a Retail Shift Supervisor to join our Lake St Louis store - Robert Raymond team. The hourly full-time role offers $19.50 per hour and a monthly bonus potential up to $500, aligned with our mission of changing lives through the power of work.

The ideal candidate has at least 1 year of retail management experience, strong customer service and leadership skills, and comfort with registers, scheduling, and inventory software.