Retail Shift Supervisor: Fast-Paced Guest Service Leader

Applegreen Travel Plazas; Sea Girt (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shifts, ensure exceptional customer service, and enforce brand standards and food safety requirements. You will train new team members and monitor cash handling policies while supporting daily operations.

The role emphasizes strong customer engagement, accurate POS processing, and adherence to company procedures across the plaza’s service areas.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with travelers and resolving complaints.
• Complete opening, daily and closing procedures/checklists per company policies.

Skills

Cash handling

Customer service

Shift supervision

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shifts, ensure exceptional customer service, and enforce brand standards and food safety requirements. You will train new team members and monitor cash handling policies while supporting daily operations.

The role emphasizes strong customer engagement, accurate POS processing, and adherence to company procedures across the plaza’s service areas.