Retail Shift Supervisor - $500/mo Bonus & Benefits

MERS Goodwill; Poplar Bluff (MO); Hybrid; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life & AD&D Insurance

403B Retirement

403B Employer Match

401A Retirement

PTO accrual

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill is seeking a Retail Shift Supervisor for the Poplar Bluff store (Westwood team). The role supports mission-based work and leads staff to provide excellent donor and customer services.

Hourly full-time position with a starting rate of $19.50 per hour and a monthly bonus potential up to $500. Full-time benefits include medical, dental, vision, life and AD&D, and retirement plans. Flexible schedules and paid holidays are offered.

Qualifications

• High School Diploma/GED preferred (no degree required).
• 1 year retail management or Goodwill retail/warehouse experience required.
• Excellent interpersonal and communication skills.
• Leadership and decision-making abilities.
• Experience with registers, scheduling, and inventory software.

Responsibilities

• Supervise, direct, and train staff and ensure essential functions are performed.
• Provide superior customer service to ensure donor/shopper retention and resolve issues.
• Coach employees on performance, including discipline when needed.
• Assign daily duties to achieve operational tasks.
• Identify employees for advancement based on performance.
• Safeguard company property and report any misconduct or theft.
• Read and enforce all agency policies and values.
• Coordinate staffing and payroll; arrange replacements as needed.
• Improve processes to reduce waste and improve efficiency.
• Maintain professional appearance and dress code compliance.
• Perform other duties as assigned.

Skills

Retail management

Customer service

Leadership

Communication

Conflict resolution

Teamwork

Scheduling

Inventory management

Education

High School Diploma/GED

Tools

POS software

Scheduling software

Inventory software

Job description

MERS Missouri Goodwill is seeking a Retail Shift Supervisor for the Poplar Bluff store (Westwood team). The role supports mission-based work and leads staff to provide excellent donor and customer services.

Hourly full-time position with a starting rate of $19.50 per hour and a monthly bonus potential up to $500. Full-time benefits include medical, dental, vision, life and AD&D, and retirement plans. Flexible schedules and paid holidays are offered.