Retail Shift Supervisor - Flexible Scheduling + Up to $500

MERS / Missouri Goodwill Industries; Grantwood Village (MO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus up to $500

Medical benefits

Dental and vision benefits

Life and AD&D insurance

Retirement plans 403(b) + employer-mFi

PTO accrual up to 15 days

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill Industries is seeking an energetic, self-motivated Retail Shift Supervisor for the South County Store - Baptist Church. You will supervise staff, deliver excellent customer service, and help drive store performance in a mission-driven environment.

The role offers an hourly full-time position with a base hourly rate of $19.50, plus a monthly bonus up to $500 and comprehensive benefits for eligible employees.

Qualifications

• No degree is required. High School Diploma/GED preferred.
• 1 year of retail management experience or previous Goodwill Retail or Warehouse experience is required.
• Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.
• Leadership skills like decision-making, motivation, goal-setting, and strong problem-solving skills.
• Comfortable with workplace technology like registers, scheduling, and inventory management software.

Responsibilities

• Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions.
• Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively.
• Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
• Exercise independent judgment in assigning daily job duties to achieve daily operational tasks.
• Monthly Bonus up to $500.00 and benefits for full-time employees.

Skills

Retail management

Customer service

Leadership

Teamwork

Conflict resolution

Communication

Scheduling software

Inventory management

Technology literacy

Education

High School Diploma/GED

Tools

POS systems

Scheduling software

Inventory software

Job description

MERS Missouri Goodwill Industries is seeking an energetic, self-motivated Retail Shift Supervisor for the South County Store - Baptist Church. You will supervise staff, deliver excellent customer service, and help drive store performance in a mission-driven environment.

The role offers an hourly full-time position with a base hourly rate of $19.50, plus a monthly bonus up to $500 and comprehensive benefits for eligible employees.