Retail Shift Leader — Drive Service & Merchandising

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Annual raises and production bonuses

Free skill-building and career development classes

Generous team member discounts

Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement

Job summary

Goodwill Industries of the Southern Piedmont in Charlotte, NC is looking for a dedicated individual to support retail operations. Responsibilities include managing store openings and closings, resolving customer issues, and supervising staff. A high school diploma and relevant retail experience are required.

This role emphasizes leadership, customer service, and an ability to work in a fast-paced environment. Full-time benefits include medical, dental, and tuition reimbursement.

Qualifications

• 1 year of Goodwill retail experience or 2 years of general retail experience.
• Physical ability to lift up to 10 pounds regularly.
• Ability to stand, walk, kneel, stoop, throw, twist.

Responsibilities

• Support store operations and staff management.
• Open and close the store, manage deposits.
• Resolve customer complaints efficiently.
• Supervise employees in the absence of managers.

Skills

Leadership by example

Ability to thrive in fast-paced environment

Customer service

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont in Charlotte, NC is looking for a dedicated individual to support retail operations. Responsibilities include managing store openings and closings, resolving customer issues, and supervising staff. A high school diploma and relevant retail experience are required.

This role emphasizes leadership, customer service, and an ability to work in a fast-paced environment. Full-time benefits include medical, dental, and tuition reimbursement.