Retail Shift Leader: Drive Sales & Service

Minis; Los Angeles (CA); Presencial; USD 25.000 - 29.000; Jornada completa

Descripción de la vacante

MINISO USA in Los Angeles seeks a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will help drive KPIs, manage cash handling, openings/closings, and merchandising while promoting the store's membership program.

This role requires strong leadership, the ability to multitask in a fast-paced retail environment, and a commitment to store standards.

Formación

• Leadership and mentoring of sales associates to meet KPI.
• Strong customer service and communication skills.
• Ability to operate POS and cash handling procedures.
• Multitask in a fast-paced retail environment.

Responsabilidades

• Lead by example to drive sales and KPI goals.
• Assist Store Manager in training and in-store operations.
• Support daily operations including replenishment and cash handling.
• Maintain store appearance and merchandising updates.
• Open/close procedures and ensure safety compliance.

Conocimientos

Leadership

Training associates

Customer service

Cash handling

POS systems

Educación

High school diploma or equivalent

Herramientas

POS systems

Descripción del empleo

MINISO USA in Los Angeles seeks a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will help drive KPIs, manage cash handling, openings/closings, and merchandising while promoting the store's membership program.

This role requires strong leadership, the ability to multitask in a fast-paced retail environment, and a commitment to store standards.