Retail Shift Leader: Drive Sales & Customer Experience

Miniso; Las Vegas (NV); Hybrid; USD 20,000 - 29,000; Full time

Job summary

MINISO USA is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will support cash handling, opening/closing, merchandising, and promotions while promoting the store's membership program to build customer loyalty.

The role emphasizes maintaining store standards, operating procedures, and a positive, energetic environment to drive KPI achievement and memorable shopper experiences.

Qualifications

• 1+ years of experience as a keyholder, supervisor, or shift leader in retail.
• High school diploma or equivalent; associate degree preferred.

Responsibilities

• Lead by example to drive sales and meet store KPI goals.
• Train and develop sales associates for product knowledge and customer engagement on floor and at the register.

Skills

Leadership

Customer Service

Sales

Cash Handling

POS Systems

Education

High School Diploma

Job description

MINISO USA is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will support cash handling, opening/closing, merchandising, and promotions while promoting the store's membership program to build customer loyalty.

The role emphasizes maintaining store standards, operating procedures, and a positive, energetic environment to drive KPI achievement and memorable shopper experiences.