Retail Shift Lead - Incentive Pay & Growth

Goodwill Industries of the Southern Piedmont; Lowell (NC); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Annual raises

Production bonuses

Career development

Discounts

Full benefits

Job summary

Goodwill Industries of the Southern Piedmont in North Carolina is hiring for a store operations role with starting pay of $17.00/hour and eligibility for quarterly incentive pay based on store performance. Join a team that supports community employment opportunities and growth.

You will open/close the store, manage deposits, handle refunds, and supervise duties when managers are unavailable, while helping ensure smooth donor and merchandise flow and providing friendly customer service.

Qualifications

• High school diploma or GED is required.
• 1 year of Goodwill retail experience or 2 years of general retail experience is required.
• Physical activity: standing, walking, lifting up to 50 pounds occasionally; local travel may be involved.

Responsibilities

• Open and close the store, manage deposits, and secure the building.
• Resolve customer complaints and issue refunds.
• Manage flow of donated goods to optimize sales.
• Coordinate shipments and merchandise flow to meet goals.
• Rotate, organize, and display merchandise by category and color.
• Supervise employees and store activities when managers are unavailable.
• Report safety or theft concerns to store leadership.

Skills

Customer service

Mobility

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont in North Carolina is hiring for a store operations role with starting pay of $17.00/hour and eligibility for quarterly incentive pay based on store performance. Join a team that supports community employment opportunities and growth.

You will open/close the store, manage deposits, handle refunds, and supervise duties when managers are unavailable, while helping ensure smooth donor and merchandise flow and providing friendly customer service.