Retail Shift Lead — Incentive Pay & Benefits

Goodwill Industries of the Southern Piedmont; Laurinburg (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Full-time benefits

Medical, dental, vision

Paid time off

Tuition reimbursement

Job summary

Goodwill Industries of the Southern Piedmont in Laurinburg, NC is hiring to support store operations and staff, open/close responsibilities, and deposit management while delivering friendly service to customers and donors. You will help with production, scheduling, donor flow, shipments, and merchandising, ensuring safe, efficient store operations and timely responses to issues.

Starting pay is $17.00/hour with annual raises and production bonuses; eligible for quarterly incentive pay up to over

Qualifications

• High school diploma or GED required.
• 1 year of Goodwill retail experience or 2 years of general retail experience preferred.
• Regularly lifting up to 50 pounds and standing/walking for long periods; some travel may be required.

Responsibilities

• Support store operations and staff management to keep the store running smoothly.
• Open and close the store, manage deposits, and secure the building.
• Resolve customer complaints and issue refunds.
• Ensure friendly, prompt service for customers and donors.
• Make production and scheduling decisions in the absence of management.
• Manage the flow of donated goods to optimize sales.
• Coordinate shipments and merchandise flow to meet goals.
• Rotate, organize, and display merchandise by category and color.
• Lead floor operations and assist with store team duties as needed.
• Supervise employees and store activities when managers are unavailable.
• Report safety or theft concerns to store leadership.

Skills

Retail experience

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont in Laurinburg, NC is hiring to support store operations and staff, open/close responsibilities, and deposit management while delivering friendly service to customers and donors. You will help with production, scheduling, donor flow, shipments, and merchandising, ensuring safe, efficient store operations and timely responses to issues.

Starting pay is $17.00/hour with annual raises and production bonuses; eligible for quarterly incentive pay up to over