Retail Shift Supervisor - Performance Pay & Benefits

Goodwill Industries of the Southern Piedmont; Gastonia (NC); On-site; USD 46,838,000 - 57,859,000; Full time

Benefits offered by this job

Annual raises & production bonuses

Full-time benefits

Generous team member discounts

Job summary

Goodwill Industries of the Southern Piedmont is hiring for a store associate role in Gastonia, NC. The position offers full-time hours with starting pay of $17.00/hour and opportunities for annual raises, production bonuses, and career development.

You will support store operations, manage deposits, assist customers and donors, and help flow donated goods to maximize sales. Local travel may be required.

Qualifications

• 1 year of Goodwill retail experience or 2 years of general retail experience.
• Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, and being on your feet.
• Some local travel may be involved.

Responsibilities

• Support store operations and staff management to keep the store running smoothly.
• Open and close the store, manage deposits, and secure the building.
• Resolve customer complaints and issue refunds.
• Ensure customers and donors receive friendly, prompt service.
• Make production and scheduling decisions in the absence of management.
• Manage the flow of donated goods to optimize sales.
• Coordinate shipments and merchandise flow to meet goals.
• Rotate, organize, and display merchandise by category and color.
• Leads floor operations and supports team duties as needed.
• Supervise employees and store activities when managers are unavailable.
• Report safety or theft concerns to store leadership.

Skills

Retail experience

Customer service

Communication skills

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont is hiring for a store associate role in Gastonia, NC. The position offers full-time hours with starting pay of $17.00/hour and opportunities for annual raises, production bonuses, and career development.

You will support store operations, manage deposits, assist customers and donors, and help flow donated goods to maximize sales. Local travel may be required.