Retail Shift Lead - Customer Experience & Ops

Walgreens; Knoxville (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Knoxville seeks a flexible team member to open and close the store when management isn’t available, manage cash handling, and ensure floor and stock room readiness for the business day.

You will engage customers, resolve issues, and support store operations, including inventory control, pricing, displays, and basic bookkeeping.

This role emphasizes a distinctive customer experience and teamwork, with opportunities to contribute to promotions, safety, and regulatory compliance.

Qualifications

• One year of leadership or key-hold experience.
• Fluent English reading, writing and speaking.
• Knowledge of cash handling and POS systems.

Responsibilities

• Open and close store; oversee cash handling and readiness.
• Assist with vendor deliveries via back door.
• Maintain accurate inventory and pricing signage.
• Serve as a liaison when management is absent.

Skills

Leadership experience

Customer service

Cash handling

English fluency

Job description

Walgreens in Knoxville seeks a flexible team member to open and close the store when management isn’t available, manage cash handling, and ensure floor and stock room readiness for the business day.

You will engage customers, resolve issues, and support store operations, including inventory control, pricing, displays, and basic bookkeeping.

This role emphasizes a distinctive customer experience and teamwork, with opportunities to contribute to promotions, safety, and regulatory compliance.